Privacy Policy

1. Introduction

Recogate PodGrid (“we”, “us”, “our”) operates a platform for renting podcast studios and related services. This Privacy Policy explains how we handle personal information when you visit our website, browse the catalog, create an account, or book a session.

2. Information we collect

• Account and contact data (name, email, phone) when you sign up or contact us.
• Booking details (chosen studio, date/time, add‑ons, payment status).
• Technical data (IP address, device type, browser, pages viewed).
• Cookies and similar technologies for session management and analytics.

3. How we use information

• To provide, maintain, and improve booking and rental services.
• To communicate about reservations, availability, and support.
• To secure our platform and prevent fraud or misuse.
• To comply with legal obligations and enforce our Terms.

4. Legal bases

We process personal data under legitimate interests in operating our platform, to perform a contract with you, to comply with legal duties, and with consent where required (e.g., for certain cookies or marketing).

5. Sharing

We do not sell personal information. We may share data with vetted service providers (e.g., payment processors, cloud hosting) under contracts that restrict use and require appropriate security. We may disclose information if required by law or to protect rights and safety.

6. Retention

We retain booking records and support correspondence for as long as needed to deliver services and meet regulatory requirements. When data is no longer needed, we securely delete or anonymize it.

7. Your rights

• Access, correction, or deletion of your personal information.
• Objection to processing or request restriction where applicable.
• Portability of data you provided.
• Withdrawal of consent for processing relying on consent.

To exercise rights, contact [email protected]. We may verify your identity before fulfilling a request.

8. Security

We implement technical and organizational safeguards appropriate to the risk, including encryption in transit, access controls, and auditing. No method of transmission or storage is fully secure; please use strong, unique passwords.

9. Cookies

We use necessary cookies to maintain sessions and preferences (including theme and cookie consent) and optional analytics cookies to understand usage. You can manage cookies in your browser and by using the consent options on our site.

10. International transfers

When transferring data across borders, we use recognized safeguards such as Standard Contractual Clauses and vendor due diligence.

11. Children

Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.

12. Contact

Questions about this policy can be sent to [email protected] or by phone at +1 (646) 555-0176.